Refund Policy
We aim to provide high-quality products and customer satisfaction. This Refund Policy outlines the conditions under which refunds, returns, or exchanges may be accepted.
Eligibility for Returns
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Items must be unused, in original condition, and in original packaging
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Requests must be made within [30] days of delivery
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Proof of purchase is required
Non-Refundable Items
Certain items may be non-refundable, including:
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Clearance or final sale items
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Custom or special-order products
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Used or damaged items not caused by shipping
Refund Process
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to the original payment method within a reasonable timeframe.
Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part or a defective product.
Legal Rights
This policy does not affect your rights under applicable consumer protection laws in Quebec and Canada.
For refund or return requests, please contact us through our website.